FAQ's

FAQ'S

How do I know that you have received my order?

  • You will receive a confirmation email once you have placed your order - to tell you 'Yes, we got it!'

How long does my order take to get here?

  • Orders are packaged and shipped within 7-10 business days of the order being placed & payment being received.

I have sensitives ears, will the earrings affect my skin?

  • No, all earrings are set on hypoallergenic which means it is safe to wear on all skin types

Can I track my parcel once its sent?

  • Yes, all packages are sent via Registered Post which means it comes with a tracking number - you will receive this via email.

Do you do Custom Orders?

  • Yes, in fact that is one of our favourite things to do. We love creating pieces that match your next race outfit, your work attire or an outfit that you just love! Send us a message and we will work with you to create your perfect accessory.

Are your earrings suitable for children?

  • Yes, most of our designs can be ordered in a 12mm - which is the perfect size for children. They are also set on hypoallergenic settings so they won't effect sensitive skin.

Can I wear my jewellery in the water?

  • As our jewellery is fabric based we suggest to not wear them in the water, this may damage & discolour your jewellery.

How do I look after my Shesha Country goodies?

  • To make sure you get lifetime wear of your goodies it's important to take care of them. Head to our Care Page to see the run down of all the products.

Have anymore questions? Feel free to contact us below!